Back

SMS Magic World

Cancellation & Refund Policy

Orders can be cancelled within 24 hours of placing the order, provided the order has not been shipped.

Once an order has been dispatched, cancellation will not be possible.

Due to the nature of magic props and secret methods involved, returns and refunds are generally not accepted unless the product received is damaged or defective.

If you receive a damaged item, please contact us within 48 hours of delivery with photos or videos of the product.

After verification, we will arrange either:

  1. Replacement of the product, or
  2. Store credit if replacement is unavailable.

Refunds will be processed to the original payment method within 5–7 working days after approval.